Patient Service Lead: Healthcare Scheduling & Verification

Baylor Scott & White Outpatient Rehabilitation; Royse City (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO

Extended Illness Days

401(k)

Short/Long Disability

Family Medical Leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Royse City, TX is seeking a Patient Service Specialist (PSS). Hours vary between Monday–Friday 7am–7pm. This full-time role offers starting pay of $18–$25 per hour, depending on experience.

Responsibilities include check in/out, insurance verifications, scheduling, EMR data entry, report processing, and other office duties. Benefits include health, dental, vision, life insurance, PTO, 401(k) with match, disability, and leave options.

Qualifications

• Customer service experience preferred.
• Knowledge of insurance verification helpful.
• Healthcare office administration experience beneficial.

Responsibilities

• Check in and check out patients; scheduling and patient flow.
• Verify insurance, obtain authorizations, and explain benefits.
• Enter data in EMR, post charges, and run reports.
• Respond to patient inquiries and maintain office operations.

Skills

Customer service

Insurance verification

Healthcare office administration

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Royse City, TX is seeking a Patient Service Specialist (PSS). Hours vary between Monday–Friday 7am–7pm. This full-time role offers starting pay of $18–$25 per hour, depending on experience.

Responsibilities include check in/out, insurance verifications, scheduling, EMR data entry, report processing, and other office duties. Benefits include health, dental, vision, life insurance, PTO, 401(k) with match, disability, and leave options.