Patient Service Specialist — Healthcare Admin & Scheduling

Select Medical; Garland (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Life insurance

Paid Time Off (PTO) and Extended Ill.,

401(k) with company match

Short and Long Term Disability

Personal and Family Medical Leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Garland, TX is seeking an entry-level Patient Service Specialist. The role involves front-desk tasks, insurance verification, scheduling, and general office duties.

You will register patient information in the EMR, verify insurance, obtain authorizations, and explain financial responsibilities. The position offers full-time hours and a competitive benefits package.

Qualifications

• HS diploma or GED is required.
• Customer service experience preferred.
• Knowledge of insurance verification is a plus.
• Ability to work in a fast-paced environment.
• Attention to detail and accuracy.

Responsibilities

• Check in and check out patients; verify insurance; schedule appointments.
• Register patient information and ensure forms are complete in the EMR.
• Verify insurance and obtain required authorizations; explain benefits and responsibilities.
• Collect payments toward patient responsibility at each visit.
• Maintain office; order supplies; manage mail; and assist with coverage as needed.
• Reconcile charges daily and generate reports for clean claim processing.
• Respond to information requests from patients, other departments, and physicians.
• Support treatment adherence and center operations; travel to other sites as needed.

Skills

Customer service

Detail oriented

Insurance verification

Scheduling

Reporting

Faxing and scanning

Office duties

Education

HS diploma or GED

Tools

EMR systems

Job description

Baylor Scott & White Institute for Rehabilitation in Garland, TX is seeking an entry-level Patient Service Specialist. The role involves front-desk tasks, insurance verification, scheduling, and general office duties.

You will register patient information in the EMR, verify insurance, obtain authorizations, and explain financial responsibilities. The position offers full-time hours and a competitive benefits package.