Patient Services & Scheduling Specialist

PMCOE; Manchester (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

PMCOE in Manchester, Connecticut, is seeking a compassionate and skilled individual to manage patient interactions and administrative tasks. Responsibilities include greeting patients, managing appointment scheduling, and ensuring thorough communication regarding their needs.

The ideal candidate will possess strong customer service and communication skills, along with the ability to handle multi-line telephones efficiently. This position emphasizes attention to detail and the respectful treatment of patients and co-workers.

Qualifications

• Excellent customer service and communication skills.
• Empathetic personality and attention to patient’s needs.
• Experience answering multi-line telephones promptly and courteously.

Responsibilities

• Greets patients in a pleasant and professional manner.
• Tracks patients in the reception area and communicates with them.
• Ensures all patient information is received and verified.

Skills

Customer service skills

Communication skills

Empathy

Multi-tasking

Teamwork

Organization

Professional appearance

Problem-solving initiative

Job description

PMCOE in Manchester, Connecticut, is seeking a compassionate and skilled individual to manage patient interactions and administrative tasks. Responsibilities include greeting patients, managing appointment scheduling, and ensuring thorough communication regarding their needs.

The ideal candidate will possess strong customer service and communication skills, along with the ability to handle multi-line telephones efficiently. This position emphasizes attention to detail and the respectful treatment of patients and co-workers.