Patient Services & Scheduling Coordinator

Hartford HealthCare; New Britain (CT); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits program

Job summary

Hartford HealthCare's Hospital of Central Connecticut in New Britain, CT invites applications for a Patient Representative. Under supervision, you will handle secretarial, billing and clerical tasks, schedule appointments in the EMR, process charges and coordinate referrals.

The role emphasizes exemplary customer service, strong communications, and the ability to multitask in a busy medical office. Join a team dedicated to patient care and collaboration.

Qualifications

• High School Diploma or equivalent required.
• Past experience in a medical office preferred.
• Basic math and computer skills required.
• Exemplary customer service and strong interpersonal skills.

Responsibilities

• Perform secretarial, billing and clerical duties under supervision.
• Use EMR to schedule initial evaluations and follow-up appointments and process patient charges.
• Coordinate referrals and prepare paperwork with patient information.
• Answer phones and support clinical staff for optimal patient service.
• Multitask in a fast-paced medical office environment.

Education

High School Diploma or equivalent

Tools

EMR software

Job description

Hartford HealthCare's Hospital of Central Connecticut in New Britain, CT invites applications for a Patient Representative. Under supervision, you will handle secretarial, billing and clerical tasks, schedule appointments in the EMR, process charges and coordinate referrals.

The role emphasizes exemplary customer service, strong communications, and the ability to multitask in a busy medical office. Join a team dedicated to patient care and collaboration.