Patient Services & Scheduling Specialist

Centra Health, Inc.; Lynchburg (VA); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Centra Health, Inc. is seeking a Medical Office Associate (MOA) to be the primary contact for patients, providing administrative support to patients and staff. Responsibilities include registering patients, scheduling appointments, entering charges, collecting payments, verifying insurance, and handling calls with professional customer service.

The MOA supports a high-volume medical practice, requiring excellent communication, accuracy, and confidentiality in a fast-paced setting.

Competenze

• High School Diploma or GED required.
• Strong communication, confidentiality, and customer service skills.
• Ability to work in a high-volume, fast-paced environment.

Mansioni

• Answer and direct calls and forward messages.
• Assist patients with registration and form completion.
• Enter patient charges into the practice management system.
• Schedule in-house and referral appointments.
• Verify patient insurance eligibility.
• Perform end-of-day reconciliation and closing.
• Other duties as assigned.

Conoscenze

Customer service

Office software

Multiline phone handling

Communication skills

Data entry

Formazione

High School Diploma or GED

Descrizione del lavoro

Centra Health, Inc. is seeking a Medical Office Associate (MOA) to be the primary contact for patients, providing administrative support to patients and staff. Responsibilities include registering patients, scheduling appointments, entering charges, collecting payments, verifying insurance, and handling calls with professional customer service.

The MOA supports a high-volume medical practice, requiring excellent communication, accuracy, and confidentiality in a fast-paced setting.