Patient Services & Scheduling Specialist

Memorial Home Services; Lincoln (IL); On-site; USD 32,000 - 40,000; Full time

Job summary

Memorial Home Services is seeking an organized medical office receptionist to support daily office functions including billing, patient registration, and front-desk triage. You will answer calls, schedule appointments, and assist with insurance verification and payments, contributing to a positive patient experience.

The role requires high school diploma, strong communication skills, and familiarity with electronic health records.

Qualifications

• High school diploma or equivalent is required.
• Strong written and verbal communication skills.
• Ability to multi-task and prioritize is required.
• Typing skills and computer experience are required.
• Candidates must pass Listening Skills, Data Entry, and Office Skills assessments during the interview.

Responsibilities

• Assist clinic in meeting goals related to quality and patient satisfaction by guiding visitors and patients in person and over the phone.
• Schedule and coordinate patient appointments; triage urgent situations as needed.
• Register patient demographics and insurance accurately; verify eligibility on external sites.
• Handle front-line billing tasks and monitor accounts receivable with team support.
• Process incoming mail and files; scan records and perform quality audits when requested.
• Perform opening/closing day duties, run reports, and manage cash when needed.
• Ensure compliance with HIPAA and clinic policies and safety standards.

Skills

Communication

Multitasking

Typing

Computer skills

Education

High school diploma

Tools

EHR system

Job description

Memorial Home Services is seeking an organized medical office receptionist to support daily office functions including billing, patient registration, and front-desk triage. You will answer calls, schedule appointments, and assist with insurance verification and payments, contributing to a positive patient experience.

The role requires high school diploma, strong communication skills, and familiarity with electronic health records.