Patient Access Specialist

Talentify; Owosso (MI); On-site; USD 34,000 - 42,000; Full time

Job summary

Memorial Healthcare is seeking a patient-facing Medical Receptionist to support check-in/out, appointment scheduling, and insurance verification. The role emphasizes accuracy in EMR data entry, adherence to HIPAA, and delivering a positive patient and family experience.

The position requires at least a high school diploma, basic life support if applicable, and strong communication skills to coordinate with providers, staff, and patients.

Qualifications

• Experience in a medical provider office preferred.
• Strong customer service and communication skills.
• Ability to manage appointments and billing tasks.
• Proficient with EMR systems used for patient data.

Responsibilities

• Check in/out patients and schedule appointments.
• Answer phones and route messages within 30 minutes.
• Verify demographics and insurance and update records.
• Process patient payments and balance daily transactions.
• Maintain waiting room cleanliness and office supplies.
• Support with release of medical records per policy.

Skills

Customer service

Telephone etiquette

Medical office

EMR navigation

Education

High School Diploma or equivalent

BLS certification

Tools

EMR system

Microsoft Office

Credit card terminal

Job description

Memorial Healthcare is seeking a patient-facing Medical Receptionist to support check-in/out, appointment scheduling, and insurance verification. The role emphasizes accuracy in EMR data entry, adherence to HIPAA, and delivering a positive patient and family experience.

The position requires at least a high school diploma, basic life support if applicable, and strong communication skills to coordinate with providers, staff, and patients.