Patient Access & Registration Concierge

Memorial Health System; Marietta (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Health System is seeking a Registration Receptionist to support patient flow in a medical office. You will answer calls, schedule appointments, register patients, and handle upfront payments while maintaining accurate records.

The role requires strong clerical abilities, proficiency in Microsoft Office, and excellent communication. Prior experience in a medical practice is preferred; high school diploma or GED is required.

Qualifications

• Proficiency in clerical tasks and office software.
• Excellent verbal and written communication skills.

Responsibilities

• Receives and directs phone calls; assists as department receptionist.
• Responds to inquiries with polite, helpful service.
• Takes messages accurately and screens calls for urgency.
• Maintains office records and logs as directed by supervisor.
• Registers patients using AIDET and verifies basic information.
• Verifies insurance eligibility and benefits for each patient.
• Collects co-pays and other out-of-pocket liabilities upfront.
• Refer accounts to financial counselors as needed.

Skills

Clerical tasks

Microsoft Office

Verbal and written communication

Interpersonal skills

Education

High School Diploma or GED

Associates Degree (in lieu of experience)

Tools

Microsoft Office Applications

Job description

Memorial Health System is seeking a Registration Receptionist to support patient flow in a medical office. You will answer calls, schedule appointments, register patients, and handle upfront payments while maintaining accurate records.

The role requires strong clerical abilities, proficiency in Microsoft Office, and excellent communication. Prior experience in a medical practice is preferred; high school diploma or GED is required.