Patient Experience & Front Desk Specialist

Memorial Health; Lincoln (IL); Presencial; USD 22 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

401(k) match

Health/dental/vision insurance

Resumo da oferta

Memorial Health is seeking a detail‑oriented front desk associate to support daily medical office operations including billing, collecting, and patient interactions. You will answer calls, route triage inquiries, schedule appointments, and register patients.

The role requires a high school diploma or equivalent, prior medical office or customer service experience, and solid computer/typing skills. Candidates must work on-site and follow HIPAA guidelines.

Qualificações

• High school diploma or equivalent required.
• Previous work in a medical office and/or customer service preferred.
• Computer experience and typing skills required.

Responsabilidades

• Assist clinic in meeting goals for quality and patient satisfaction.
• Communicate patient needs through the EHR tasking system.
• Schedule and coordinate patient appointments.
• Register patient demographics and insurance accurately.
• Determine copay, registration conversation, and insurance to bill.
• Assist in accounts receivable and cash management duties.

Conhecimentos

Communication skills

Customer service

Typing

Data entry

Medical office experience

Formação académica

High school diploma or equivalent

Ferramentas

EHR familiarity

Descrição da oferta de emprego

Memorial Health is seeking a detail‑oriented front desk associate to support daily medical office operations including billing, collecting, and patient interactions. You will answer calls, route triage inquiries, schedule appointments, and register patients.

The role requires a high school diploma or equivalent, prior medical office or customer service experience, and solid computer/typing skills. Candidates must work on-site and follow HIPAA guidelines.