Patient Services & Scheduling Specialist

HCA Healthcare; Lexington (MO); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision

Wellbeing support

PTO and family leave

401(k) match

Tuition assistance

Job summary

HCA Healthcare seeks a Patient Services Representative to act as the clinic receptionist and front desk liaison. You will manage registrations, appointment calls, and patient payments in a fast-paced clinical setting.

You will operate with knowledge of insurance programs, maintain professional communication, and collaborate with physicians and staff to ensure quality patient care. CPT/ICD coding reviews may be required.

Qualifications

• High school diploma or equivalent.
• Prefer two years related experience in a medical business office or registration.
• Familiar with medical terminology.

Responsibilities

• Register patients and handle appointment calls, input charges, and post patient payments.
• Have knowledge of HMO/PPO/MC-Plus and government insurance programs.
• Be tactful and courteous in person and over the phone.
• Collaborate with clinic staff to ensure quality patient care.
• Perform CPT/ICD coding review for continued care when needed.

Skills

Customer service

Medical terminology

Phone etiquette

Fast-paced environment

Education

High school diploma or equivalent

Tools

None

Job description

HCA Healthcare seeks a Patient Services Representative to act as the clinic receptionist and front desk liaison. You will manage registrations, appointment calls, and patient payments in a fast-paced clinical setting.

You will operate with knowledge of insurance programs, maintain professional communication, and collaborate with physicians and staff to ensure quality patient care. CPT/ICD coding reviews may be required.