Patient Services & Front Desk Specialist

Talentify; Raritan (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Hunterdon Health is seeking a Patient Service Representative to provide friendly front-desk reception, scheduling, registration, and billing support in a clinical setting. You will verify insurance, collect payments, enter data in the EHR, and coordinate with care teams while upholding HIPAA guidelines and office policies.

The role emphasizes courteous patient interactions, accurate documentation, and efficient handling of phone and in-person inquiries to ensure a smooth patient experience and

Qualifications

• High School Diploma or Equivalent required.
• Excellent communication, detail orientation, multi-tasking, telephone etiquette and conflict resolution.
• Experience with EMR systems and basic office equipment is preferred.

Responsibilities

• Rev Cycle, Insurance Eligibility and Payments: verify coverage, collect payments, keep insurance info accurate.
• Registration and Checkout: greet, update demographics, collect required documents, ensure privacy.
• Scheduling: manage appointments, confirm policies, coordinate provider availability.
• Electronic Health Record: accurately enter and maintain patient data in the EHR, compliant with standards.
• General Office Duties: front desk support, answer phones, organize space, assist team, uphold policies.

Skills

Excellent communication

Detail oriented

Multi-tasking

Telephone etiquette

Conflict resolution

Education

High School Diploma or Equivalent

Associates Degree

Tools

EMR software

Office equipment familiarity

Job description

Hunterdon Health is seeking a Patient Service Representative to provide friendly front-desk reception, scheduling, registration, and billing support in a clinical setting. You will verify insurance, collect payments, enter data in the EHR, and coordinate with care teams while upholding HIPAA guidelines and office policies.

The role emphasizes courteous patient interactions, accurate documentation, and efficient handling of phone and in-person inquiries to ensure a smooth patient experience and