Patient Services & Scheduling Specialist

Twin Cities Orthopedics; Eagan (MN); On-site; USD 24,796 - 37,195; Full time

Benefits offered by this job

Medical plan

Dental & Vision plans

401(k) Profit Sharing

Lifetime fitness subsidy

Car rental discounts

Insurance savings programs

Job summary

The Training HAUS at Revo/ i‑Health is seeking a friendly Patient Services representative for the Eagan clinic. This full-time, on-site role supports patients, families and visitors, handling front-line customer service and insurance information in a healthcare setting.

Shifts run Monday through Thursday, with two options: 6:00 AM–2:30 PM or 8:00 AM–5:00 PM. You will greet patients, collect payments, schedule appointments, manage calendars, verify coverage, and help ensure smooth clinic

Qualifications

• High School diploma/GED or equivalent.
• Customer service experience required.
• Administrative or Medical Office experience preferred.
• Experience teaching fitness classes preferred.

Responsibilities

• Fully understand, describe and promote all aspects of the Training HAUS.
• Greet and register patients; collect co‑payments, pre‑payments and insurance information.
• Manage multiple meeting hosts, providers, and class instructor schedules through Mind Body and Outlook calendars.
• Accurately and efficiently schedule new and existing patients in the current practice management system.
• Communicate all pertinent patient information regarding their call to include; appointment information, directions, check‑in times, referral information and copayments.
• Maintain a working knowledge of health care plan requirements and health plan networks.
• Verify and document insurance information as defined by current business practices.
• Chart management
• Maintain timely communication with patients and families while in clinic
• Occasionally participate in community functions relating to TCO outreach events throughout the year
• Any and all other duties as assigned

Job description

The Training HAUS at Revo/ i‑Health is seeking a friendly Patient Services representative for the Eagan clinic. This full-time, on-site role supports patients, families and visitors, handling front-line customer service and insurance information in a healthcare setting.

Shifts run Monday through Thursday, with two options: 6:00 AM–2:30 PM or 8:00 AM–5:00 PM. You will greet patients, collect payments, schedule appointments, manage calendars, verify coverage, and help ensure smooth clinic