Patient Services & Scheduling Specialist

ASAC; Dubuque (IA); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Health and Dental

FSA

Company paid Life/AD&D/Disability

401(k) with match

Paid Holidays

Vacation, Personal Time and Sick Leave

Job summary

ASAC in Dubuque, IA seeks a patient services representative to manage appointments, data entry in the EHR, and cash handling. You will greet visitors, verify insurance, and coordinate with clinical staff to support prevention, treatment and recovery services.

The role emphasizes accuracy, strong communication, organizational skills, and the ability to work with diverse stakeholders. Full-time, with benefits including health, dental, retirement plans, paid holidays, and vacation time.

Qualifications

• High school diploma or equivalent.
• At least 1 year of office/administrative experience.
• Strong communication and organizational skills.
• Ability to pass an extensive background check and maintain accuracy in data entry.

Responsibilities

• Manage patient appointments and information in the EHR.
• Provide clerical support for prevention, treatment and recovery services.
• Handle payments and process deposits in accordance with guidelines.
• Answer calls and route to appropriate departments.
• Maintain waiting areas and office spaces for tidiness and organization.
• Safely operate a vehicle for job-related travel when required.

Skills

Communication

Organization

Data entry

Customer service

Education

High school diploma or equivalent

Job description

ASAC in Dubuque, IA seeks a patient services representative to manage appointments, data entry in the EHR, and cash handling. You will greet visitors, verify insurance, and coordinate with clinical staff to support prevention, treatment and recovery services.

The role emphasizes accuracy, strong communication, organizational skills, and the ability to work with diverse stakeholders. Full-time, with benefits including health, dental, retirement plans, paid holidays, and vacation time.