Full-Time Patient Access Specialist — Scheduling & Insurance

Broadlawns Medical Center; Des Moines (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Retirement - IPERSE

Education Assistance

Employee Health & Wellness

PTO

Free Parking

Health Insurance

Supplemental Insurance

529 College Savings Plan

Job summary

Broadlawns Medical Center in Des Moines, IA seeks a Patient Access Representative to handle patient registration, collect insurance information, and schedule appointments. This full-time role supports a high-volume front desk and emphasizes exceptional customer service.

You will use computer systems, MS Office, and basic medical terminology while maintaining accuracy and confidentiality. The position offers a competitive benefits package and the opportunity to contribute to a safety-net hospital

Qualifications

• High school diploma or equivalent.
• One year clerical experience.
• Ability to use a computer.
• Working knowledge of Microsoft Office.
• Excellent written and verbal communication skills.
• Basic medical terminology knowledge.
• Previous registration and/or insurance verification experience in a medical setting.

Responsibilities

• Registration of patients, obtaining insurance information, and scheduling patient appointments.
• Maintain department quality standards with a focus on exceptional customer service.

Skills

Communication

Clerical skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Broadlawns Medical Center in Des Moines, IA seeks a Patient Access Representative to handle patient registration, collect insurance information, and schedule appointments. This full-time role supports a high-volume front desk and emphasizes exceptional customer service.

You will use computer systems, MS Office, and basic medical terminology while maintaining accuracy and confidentiality. The position offers a competitive benefits package and the opportunity to contribute to a safety-net hospital