Patient Services & Scheduling Specialist

Tryon Med; Charlotte, Northern (NC, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Tryon Med in Charlotte, NC is seeking a Patient Service Specialist to support patient intake and processing. This full-time role (SouthPark office) runs Monday through Friday, with duties including appointment scheduling, patient registration, and education on the patient portal.

The ideal candidate has at least one year in a medical office, experience with EMR/EHR systems, and strong customer service skills to assist patients during visits and checkout.

Qualifications

• Minimum one year in a medical office or healthcare facility.
• Experience serving customers in person and on the phone.
• EMR/EHR and scheduling experience.

Responsibilities

• Schedule appointments in athenaNet.
• Prepare new patient charts and paperwork at presentation.
• Greet patients and visitors professionally.
• Complete registration process accurately.
• Educate patients on the Patient Portal and portal usage.

Skills

EMR/EHR experience

Scheduling

Customer service

Healthcare facility experience

Education

High school diploma

Some college preferred

Tools

athenaNet

Job description

Tryon Med in Charlotte, NC is seeking a Patient Service Specialist to support patient intake and processing. This full-time role (SouthPark office) runs Monday through Friday, with duties including appointment scheduling, patient registration, and education on the patient portal.

The ideal candidate has at least one year in a medical office, experience with EMR/EHR systems, and strong customer service skills to assist patients during visits and checkout.