Patient Access & Scheduling Specialist I

100 Albany Med Health System; Broadway (NC); On-site; USD 46,215 - 60,080; Full time

Benefits offered by this job

Excellent health care coverage with no copay

Services supporting emotional, physical, and mental wellbeing

Job summary

100 Albany Med Health System in Broadway, North Carolina is seeking a Pre-Service Specialist I to manage the registration and scheduling process for complex patients. This role requires excellent customer service skills and the ability to multi-task effectively in a fast-paced environment.

Candidates should hold a High School Diploma and preferably have 2-3 years of office experience. The position offers excellent health care coverage and supports emotional and physical wellbeing.

Qualifications

• 2-3 years office experience or one year of related experience in a medical practice preferred.
• Ability to review information and draw appropriate conclusions.
• Ability to learn and utilize resources.

Responsibilities

• Responsible for registration and scheduling process for complex patients.
• Prepares patient disability and out of work/school paperwork.
• Discusses financial obligations and explains regulatory forms.

Skills

Excellent customer service skills

Ability to multi-task in a high patient volume unit

Strong time management skills

Good judgement and problem-solving

Strong teamwork skills and work ethic

Education

High School Diploma/G.E.D.

Tools

Electronic health record

Microsoft Office

Job description

100 Albany Med Health System in Broadway, North Carolina is seeking a Pre-Service Specialist I to manage the registration and scheduling process for complex patients. This role requires excellent customer service skills and the ability to multi-task effectively in a fast-paced environment.

Candidates should hold a High School Diploma and preferably have 2-3 years of office experience. The position offers excellent health care coverage and supports emotional and physical wellbeing.