Patient Services & Scheduling Specialist

QuickCruit, Inc.; Bowie (MD); On-site; USD 25,000 - 44,000; Full time

Job summary

QuickCruit, Inc. is seeking a Patient Services Representative for onsite work at The Glaucoma Center in Bowie, MD.

This full-time role handles patient interactions across phone, web, and in person, focusing on scheduling, registration, and revenue cycle tasks while ensuring HIPAA compliance and accurate data capture. The PSR will perform pre-registration, verify demographics and insurance, collect payments as needed, and coordinate with physicians and staff to maintain smooth patient flow.

Qualifications

• Experience in coordinating patient scheduling and registrations.
• Knowledge of HIPAA and patient privacy practices.
• Ability to verify insurance and benefits accurately.

Responsibilities

• Schedule and complete patient registrations for appointments with attention to detail.
• Initiate pre-registration and ensure demographics/insurance data is up to date.
• Verify insurance information and benefits; validate referrals where required.
• Obtain ID and insurance cards to confirm patient identity and coverage.
• Provide upfront financial counseling and explain payment policies.
• Act as liaison for patients, physicians and staff to facilitate care and resolve issues.

Skills

Patient scheduling

Insurance verification

HIPAA compliance

Customer service

Communication

Education

High school diploma or equivalent

Tools

EHR system

Billing software

Job description

QuickCruit, Inc. is seeking a Patient Services Representative for onsite work at The Glaucoma Center in Bowie, MD.

This full-time role handles patient interactions across phone, web, and in person, focusing on scheduling, registration, and revenue cycle tasks while ensuring HIPAA compliance and accurate data capture. The PSR will perform pre-registration, verify demographics and insurance, collect payments as needed, and coordinate with physicians and staff to maintain smooth patient flow.