Patient Services & Scheduling Coordinator

Advantage Behavioral Health LLC.; Scranton (Lackawanna County); On-site; USD 32,000 - 46,000; Full time

Job summary

River Bend Health & Wellness is seeking an Administrative Coordinator to support daily operations, coordinating appointments, records, and communications. You will assist with transportation needs and maintain HIPAA-compliant documentation to ensure a smooth client experience.

The role requires strong organizational skills, attention to detail, and the ability to interact professionally with clients, providers, and staff in a fast-paced healthcare setting.

Qualifications

• High School Diploma or GED is required.
• Preferred experience in healthcare, behavioral health, or related administrative environments.
• Current First Aid and CPR certification and Narcan administration training are required.

Responsibilities

• Coordinate client appointments, intakes, follow-up visits, and provider schedules.
• Answer and direct incoming calls with professional customer service.
• Greet clients and visitors and maintain a welcoming office environment.
• Prepare, maintain, and update client records in the EHR system.
• Provide administrative support to clinical staff and leadership.

Skills

Administrative support

Scheduling

Customer service

HIPAA compliance

Education

High School Diploma or GED

Tools

EHR software

Job description

River Bend Health & Wellness is seeking an Administrative Coordinator to support daily operations, coordinating appointments, records, and communications. You will assist with transportation needs and maintain HIPAA-compliant documentation to ensure a smooth client experience.

The role requires strong organizational skills, attention to detail, and the ability to interact professionally with clients, providers, and staff in a fast-paced healthcare setting.