Healthcare Administrative Coordinator (Evening Shift)

Abhs; Scranton (Lackawanna County); On-site; USD 28,000 - 29,000; Full time

Job summary

River Bend Health & Wellness in Scranton, PA is seeking an Administrative Coordinator to support daily operations, coordinate appointments, and maintain client records in the EHR. You will serve as a hub between clients, providers, and departments, ensuring efficient workflow and a positive client experience.

Responsibilities include scheduling, outreach, document creation, and assisting clinical staff. Must have a High School Diploma or GED, with preferred healthcare admin experience and

Qualifications

• High School Diploma or GED required.
• Preferred experience in healthcare, behavioral health, substance use treatment, medical office administration, customer service, or related administrative environments.
• Current First Aid and CPR certification.
• Narcan administration training.

Responsibilities

• Coordinate client appointments, intakes, follow-up visits, and provider schedules.
• Answer and direct incoming calls while providing professional and courteous customer service.
• Greet clients and visitors and maintain a welcoming office environment.
• Conduct client outreach regarding appointments, services, and program participation.
• Prepare, maintain, and update client records and documentation within the EHR.
• Create and maintain reports, forms, spreadsheets, and other administrative records.
• Provide administrative support to clinical staff, leadership, and other departments.
• Assist with pharmacy communications, scheduling coordination, and operational needs.
• Transport clients to approved appointments, services, or community resources as assigned.
• Maintain compliance with HIPAA, company policies, and applicable regulations.

Skills

Customer Service

Scheduling coordination

Administrative support

HIPAA compliance

Education

High School Diploma or GED

Job description

River Bend Health & Wellness in Scranton, PA is seeking an Administrative Coordinator to support daily operations, coordinate appointments, and maintain client records in the EHR. You will serve as a hub between clients, providers, and departments, ensuring efficient workflow and a positive client experience.

Responsibilities include scheduling, outreach, document creation, and assisting clinical staff. Must have a High School Diploma or GED, with preferred healthcare admin experience and