Patient Experience & Scheduling Coordinator

Hartford HealthCare; Bristol (CT); On-site; USD 40,000 - 50,000; Full time

Job summary

Hartford HealthCare is seeking a Patient Service Coordinator at our Bristol, CT location to greet patients, register them, and maintain records. You will help provide a positive patient experience and ensure smooth office operations in a fast-paced medical environment.

The role requires welcoming patients, scheduling appointments, and facilitating communication between patients and providers while upholding privacy and safety standards.

Qualifications

• High school diploma/GED or 2+ years of customer service experience preferred.
• Experience in a fast-paced medical office highly preferred.
• Epic experience preferred.

Responsibilities

• Serve patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts.
• Schedule appointments to provide timely, accurate, friendly, and clinically appropriate patient access.
• Facilitate communication between patients and healthcare providers and ensure efficient office operations.
• Respond to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.

Skills

Customer service

Medical office experience

Communication

Education

High school diploma/GED

Tools

Epic

Job description

Hartford HealthCare is seeking a Patient Service Coordinator at our Bristol, CT location to greet patients, register them, and maintain records. You will help provide a positive patient experience and ensure smooth office operations in a fast-paced medical environment.

The role requires welcoming patients, scheduling appointments, and facilitating communication between patients and providers while upholding privacy and safety standards.