Patient Services & Scheduling Coordinator

Mykelly; Lakeport (CA); On-site; USD 26,000 - 28,000; Full time

Job summary

Mykelly in Lakeport, CA is seeking a detail-oriented Branch Coordinator / Administrative Assistant to be the primary contact for patients and healthcare providers, supporting patient care operations through order management, insurance verification, scheduling, and exceptional customer service in a fast-paced medical office.

This temporary-to-hire role requires strong organizational skills, effective communication, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years of related experience in customer service, medical office, or administrative setting.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office.
• Comfortable handling multi-line phone systems.
• Highly organized, detail-oriented, and able to multitask.

Responsibilities

• First point of contact for visitors and high-volume inbound calls.
• Create and manage patient orders in company systems.
• Verify insurance eligibility and obtain equipment authorizations.
• Schedule equipment deliveries and pickups; coordinate with clinical teams.
• Maintain patient files and assist with audits/compliance.

Skills

Strong verbal and writtencommunication

Highly organized, detail-oriented, and

Comfortable handling multi-line phone

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Mykelly in Lakeport, CA is seeking a detail-oriented Branch Coordinator / Administrative Assistant to be the primary contact for patients and healthcare providers, supporting patient care operations through order management, insurance verification, scheduling, and exceptional customer service in a fast-paced medical office.

This temporary-to-hire role requires strong organizational skills, effective communication, and proficiency with Microsoft Office.