Patient Services & Scheduling Coordinator

Zangmeister Cancer Center; Columbus (OH); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Zangmeister Cancer Center in Columbus, OH is seeking a Patient Services Specialist to handle patient intake, scheduling, medical records, and cash postings with a focus on accuracy and service.

The role requires strong communication, multitasking across multi-site operations, HIPAA compliance, and proficiency with Microsoft Office; frequent interaction with patients, clinicians, and financial staff ensures smooth clinic operations.

Qualifications

• High School Diploma required; Associates degree preferred.
• Healthcare setting experience preferred; physician office experience valued.
• Strong customer service focus with attention to detail and multitasking.

Responsibilities

• Greet patients and verify identity; document arrival status in EMR.
• Schedule appointments and coordinate care per physician orders.
• Manage patient records, ensure HIPAA-compliant documentation.
• Collect payments and post transactions; daily reconciliation.
• Provide coverage across locations and assist training of staff.

Skills

Interpersonal communication

Customer service

Multitasking

Attention to detail

Critical thinking

Education

High School Diploma

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Zangmeister Cancer Center in Columbus, OH is seeking a Patient Services Specialist to handle patient intake, scheduling, medical records, and cash postings with a focus on accuracy and service.

The role requires strong communication, multitasking across multi-site operations, HIPAA compliance, and proficiency with Microsoft Office; frequent interaction with patients, clinicians, and financial staff ensures smooth clinic operations.