Patient Services & Scheduling Coordinator

US Oncology Inc.; Chevy Chase, Northern (MD, KY); Hybrid; USD 25,000 - 44,000; Full time

Job summary

Prism Vision Group's Friendship Ambulatory Surgery Center in Chevy Chase, MD seeks an on-site Patient Services/Registration Specialist. This non-exempt role handles appointment registration, pre-registration, insurance verification, and patient financial counseling to facilitate smooth care delivery.

Responsibilities include verifying demographics, managing insurance information, coordinating referrals, and ensuring HIPAA compliance while supporting efficient patient flow across locations as

Qualifications

• High school diploma or GED required.
• 2+ years in patient-facing healthcare or customer service.
• Excellent verbal and written English; bilingual a plus.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Schedule and complete full registration for patients requesting appointments.
• Initiate pre-registration and confirm demographic and insurance data.
• Verify insurance, benefits and referrals.
• Validate patient identity and coverage prior to services.
• Adhere to HIPAA and protect patient privacy.
• Facilitate patient flow through the care process.
• Provide information on appointments and payment policies.
• Provide upfront financial counseling and discuss payment plans.

Skills

English communication

Customer service skills

Analytical skills

Interpersonal skills

Teamwork

HIPAA compliance

MS Office

Computer literacy

Education

High School Graduate or GED

Job description

Prism Vision Group's Friendship Ambulatory Surgery Center in Chevy Chase, MD seeks an on-site Patient Services/Registration Specialist. This non-exempt role handles appointment registration, pre-registration, insurance verification, and patient financial counseling to facilitate smooth care delivery.

Responsibilities include verifying demographics, managing insurance information, coordinating referrals, and ensuring HIPAA compliance while supporting efficient patient flow across locations as