Surgical Scheduler and Patient Services Pro

Summit Health Management; New York (NY); On-site; USD 27,000 - 34,000; Full time

Job summary

VillageMD is seeking a friendly front desk receptionist to greet patients, schedule appointments, and coordinate admissions. You will manage the front office flow, verify patient information, and ensure charts are prepared for visits.

The role requires strong communication skills and proficiency with EHR systems. Responsibilities include handling calls, directing inquiries, and supporting the care team by maintaining accurate records and scheduling.

Qualifications

• High school diploma or GED required.
• Excellent interpersonal and customer service skills.
• Experience with EHR/Practice Management software preferred.

Responsibilities

• Greet patients and family, schedule appointments and admissions.
• Answer phones promptly and direct calls appropriately with professional etiquette.
• Prepare charts for new patients and ensure forms are filed correctly.
• Update patient information and verify records while maintaining confidentiality.
• Maintain scheduling system and coordinate referrals and tests as ordered.

Skills

Customer service

Communication skills

English proficiency

Data entry

Education

High school diploma

Tools

EHR systems

Practice Management Software

Job description

VillageMD is seeking a friendly front desk receptionist to greet patients, schedule appointments, and coordinate admissions. You will manage the front office flow, verify patient information, and ensure charts are prepared for visits.

The role requires strong communication skills and proficiency with EHR systems. Responsibilities include handling calls, directing inquiries, and supporting the care team by maintaining accurate records and scheduling.