Patient Services & Scheduling Coordinator

Andwell Health Partners; Auburn (ME); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Flexible Health Insurance

Education Reimbursement

Paid time off

Internal promotions

Résumé du poste

Andwell Health Partners is seeking a Patient Service Navigator at Hospice House in Auburn, ME. The role is a 24-hours position in a busy office setting, involving scheduling, referrals, and patient communications.

You will be the first contact for patients and families, coordinating with supervisors and maintaining accurate documentation. Qualified candidates have a High School diploma, strong computer skills, and experience in healthcare scheduling or EMR systems.

Qualifications

• High School diploma required.
• Prior office or healthcare scheduling experience strongly preferred.
• Electronic Medical Records experience a plus.
• Strong computer skills with Word/Excel/Outlook/PowerPoint.
• Excellent customer service and public relations skills.
• Able to thrive in a fast-paced, team environment and be self-sufficient.
• Task-oriented with multitasking to manage scheduling, referrals, and patient communications.
• Organizational skills with close attention to detail.

Responsabilités

• Serve as the first point of contact for patients, families, and providers—answering calls, handling referrals, and communicating directly with patients.
• Manage scheduling of clinical staff visits in a busy office environment.
• Ensure appropriate assignment of referrals in consultation with supervisors.
• Assist in the development, establishment, and evaluation of team documentation systems.
• Maintain up-to-date knowledge base on insurance forms, chart forms, and paperwork requirements.
• Establish priorities for team paperwork on a daily/weekly/monthly basis.
• Review all paperwork for completeness of forms regularly.
• Develop and maintain accurate systems for coordination of multi-discipline documentation.
• Perform data entry into EHR for Oasis and staff timesheets.
• Maintain daily/holiday/weekend schedules.

Connaissances

Customer service

Public relations

Multitasking

Organizational skills

Formation

High School diploma

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Description du poste

Andwell Health Partners is seeking a Patient Service Navigator at Hospice House in Auburn, ME. The role is a 24-hours position in a busy office setting, involving scheduling, referrals, and patient communications.

You will be the first contact for patients and families, coordinating with supervisors and maintaining accurate documentation. Qualified candidates have a High School diploma, strong computer skills, and experience in healthcare scheduling or EMR systems.