Patient Services & Scheduling Navigator

Andwell Health Partners; Lewiston (ME); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health Insurance (flexible plans)

Education Reimbursement

Paid time off

Internal promotions

Résumé du poste

Andwell Health Partners is seeking a Patient Service Navigator in Lewiston, ME. This full-time administrative role handles patient intake, scheduling, and coordination with clinical staff to ensure smooth office operations.

You will manage referrals, maintain documentation systems, and stay current with insurance forms and EHR processes while delivering strong customer service in a fast-paced team environment.

Qualifications

• High School diploma required.
• Prior office or healthcare scheduling experience strongly preferred.
• Electronic Medical Records experience a plus!
• Strong computer skills with Microsoft Word, Excel, Outlook, and PowerPoint.

Responsabilités

• Serve as the first point of contact for patients, families, and providers.
• Manage scheduling of clinical staff visits in a busy office.
• Ensure appropriate assignment of referrals in consultation with supervisors.
• Develop and maintain accurate systems for team documentation in coordination with Supervisor.
• Maintain up-to-date knowledge base on insurance forms, chart forms, and paperwork requirements.
• Perform data entry into Electronic Health Records (EHR) for OASIS & staff timesheets.
• Maintain daily/holiday/weekend schedules.

Connaissances

Microsoft Word

Excel

Outlook

PowerPoint

Formation

High School diploma

Outils

Electronic Medical Records

Description du poste

Andwell Health Partners is seeking a Patient Service Navigator in Lewiston, ME. This full-time administrative role handles patient intake, scheduling, and coordination with clinical staff to ensure smooth office operations.

You will manage referrals, maintain documentation systems, and stay current with insurance forms and EHR processes while delivering strong customer service in a fast-paced team environment.