Patient Services Coordinator - Medical Office

Atlantic Health System; Clark (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Prescription

403(b) Retirement Plan

PTO & Paid Sick Leave

Tuition Assistance

Job summary

Atlantic Health System is seeking a Medical Office Associate I to support efficient operations in a hospital or outpatient setting. You will be the first point of contact for patients, ensuring a positive experience through courteous communication and accurate registration.

The role involves coordinating scheduling, billing, and insurance processes, and may require cross-training in related office functions.

Qualifications

• 2–4 years of clerical/healthcare registration or billing experience.
• Proficiency with Microsoft Office.
• Experience with EMR systems.

Responsibilities

• Provide courteous and compassionate service to patients and families.
• Manage incoming calls, schedule and confirm appointments, and maintain accurate schedules in the EMR system.
• Maintain data integrity and participate in cost containment through efficient resource use.
• Crosstrain in other office or departmental functions to support staffing needs.
• Demonstrate flexibility and professionalism in handling workflow changes and new procedures.
• Obtain and confirm demographic and insurance information; collect co-payments and other financial responsibilities.

Skills

Customer service

Communication

Microsoft Office

Multitasking

Education

High School Diploma or equivalent

College coursework in medical office administration

Tools

EMR system

ICD-10 coding

Job description

Atlantic Health System is seeking a Medical Office Associate I to support efficient operations in a hospital or outpatient setting. You will be the first point of contact for patients, ensuring a positive experience through courteous communication and accurate registration.

The role involves coordinating scheduling, billing, and insurance processes, and may require cross-training in related office functions.