Patient Services & Scheduling Concierge

Talentify; Dallas (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Downtown Dallas is seeking a Patient Service Specialist (PSS) to join the front office of our outpatient clinics. You will greet patients, answer phones, manage intake, verify insurance, obtain authorizations, and help schedule appointments.

This full-time role requires organization, reliability, and the ability to work independently or with a team. Starting pay ranges from $18 to $25 per hour, depending on experience.

Qualifications

• HS diploma or GED is required.
• Customer service experience is preferred.
• Knowledge of insurance verification is preferred.
• Experience in healthcare, medical, or dental office administration is preferred.

Responsibilities

• Greets patients and answers phones.
• Handles patient intake and data entry.
• Verifies insurance and obtains authorizations.
• Schedules patient appointments.
• Operates front office of outpatient centers.
• Supports therapists and therapy assistants.
• Balances daily cash and processes deposits.

Skills

Customer service

Data entry

Communication

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Downtown Dallas is seeking a Patient Service Specialist (PSS) to join the front office of our outpatient clinics. You will greet patients, answer phones, manage intake, verify insurance, obtain authorizations, and help schedule appointments.

This full-time role requires organization, reliability, and the ability to work independently or with a team. Starting pay ranges from $18 to $25 per hour, depending on experience.