Patient Services & Scheduling Coordinator

Central Texas Heart Center; Bryan (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Disability Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

Paid Time Off

Holiday Pay

Personal Time Off

Job summary

Central Texas Heart Center seeks an experienced medical receptionist to schedule patient visits, manage appointments, and support front desk operations in a fast-paced cardiology practice.

The ideal candidate has at least one year in a medical office using an EMR system and strong customer service skills. Proficiency with ECW EMR is preferred, and bilingual abilities are a plus. This on-site role offers a comprehensive benefits package.

Qualifications

• Must have minimum of one year experience working in a medical office on an EMR system.
• Experience with ECW EMR is preferred.
• Strong patient and staff communication skills.

Responsibilities

• Update and accurately record patient information in the medical record at each encounter.
• Schedule appointments for patients and coordinate multiple bookings.
• Manage multiple doctors’ schedules and coordinate tests or follow-up visits.
• Understand insurance benefits/referrals/authorizations and apply them appropriately.
• Navigate and scan/index documents as part of records management.
• Provide excellent customer service to patients and callers.
• Maintain organization and handle downtime efficiently in a fast-paced environment.
• Assist other departments as needed and take directives from staff levels.

Skills

Appointment scheduling

Customer service

EMR navigation

Bilingual (a plus)

Tools

ECW EMR

Job description

Central Texas Heart Center seeks an experienced medical receptionist to schedule patient visits, manage appointments, and support front desk operations in a fast-paced cardiology practice.

The ideal candidate has at least one year in a medical office using an EMR system and strong customer service skills. Proficiency with ECW EMR is preferred, and bilingual abilities are a plus. This on-site role offers a comprehensive benefits package.