Patient Services Scheduler — Medical Front Desk

X-Ray Associates of New Mexico, PC; Albuquerque (NM); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

X-Ray Associates of New Mexico, PC in Albuquerque, NM is seeking a friendly Patient Service Representative to join our imaging team. You will greet patients, register them, verify demographics and insurance, and help schedule appointments.

This full-time CSR applies HIPAA rules, collects payments, and provides outstanding customer service in a fast-paced medical office. The role supports multiple imaging departments and requires strong data entry and communication skills.

Qualifikationen

• High School Diploma or GED required.
• Minimum one year of customer service experience.
• Medical office experience preferred.
• Strong computer and data entry skills.
• Excellent communication and organizational abilities.
• Ability to multitask in a fast-paced healthcare environment.
• Professional, courteous, and patient-focused attitude.

Aufgaben

• Verify patient demographics, insurance information, and appointment details.
• Collect co-pays and other patient payments.
• Schedule and reschedule imaging appointments.
• Make appointment reminder and confirmation calls.
• Review exam preparation instructions with patients.
• Answer incoming phone calls and direct callers appropriately.
• Obtain prior authorizations and physician orders as needed.
• Maintain accurate patient records and documentation.
• Assist with report and image management.
• Provide support to imaging departments as needed.
• Ensure compliance with HIPAA and company policies.

Kenntnisse

Customer service

Registration & scheduling

HIPAA compliance

Data entry

Communication

Organizational skills

Ausbildung

High School Diploma or GED

Tools

EMR/EHR software

Jobbeschreibung

X-Ray Associates of New Mexico, PC in Albuquerque, NM is seeking a friendly Patient Service Representative to join our imaging team. You will greet patients, register them, verify demographics and insurance, and help schedule appointments.

This full-time CSR applies HIPAA rules, collects payments, and provides outstanding customer service in a fast-paced medical office. The role supports multiple imaging departments and requires strong data entry and communication skills.