Imaging Scheduler & Patient Services Coordinator

X-Ray Associates of New Mexico, PC; Albuquerque, Northern (NM, KY); Hybrid; USD 21,000 - 26,000; Full time

Job summary

X-Ray Associates of New Mexico, PC is seeking a friendly Patient Service Representative (CSR) to join our team in Albuquerque. You will greet patients, assist with registration, schedule imaging appointments, verify insurance, and collect payments, ensuring smooth day-to-day operations.

Ideal candidates have a minimum of one year in customer service, strong communication skills, and the ability to multitask in a fast-paced medical setting. This on-site role offers weekday hours from 8 AM to 5 PM.

Qualifications

• High School Diploma or GED required.
• Minimum one year of customer service experience.
• Medical office experience preferred.
• Strong computer and data entry skills.
• Excellent communication and organizational abilities.
• Ability to multitask in a fast-paced healthcare environment.
• Professional, courteous, and patient-focused attitude.

Responsibilities

• Verify patient demographics, insurance information, and appointment details.
• Collect co-pays and other patient payments.
• Schedule and reschedule imaging appointments.
• Make appointment reminder and confirmation calls.
• Review exam preparation instructions with patients.
• Answer incoming phone calls and direct callers appropriately.
• Obtain prior authorizations and physician orders as needed.
• Maintain accurate patient records and documentation.
• Assist with report and image management.
• Provide support to various imaging departments as needed.
• Ensure compliance with HIPAA and company policies.

Skills

Customer service

Communication

Organizational skills

Multitasking

Data entry

Education

High School Diploma or GED

Job description

X-Ray Associates of New Mexico, PC is seeking a friendly Patient Service Representative (CSR) to join our team in Albuquerque. You will greet patients, assist with registration, schedule imaging appointments, verify insurance, and collect payments, ensuring smooth day-to-day operations.

Ideal candidates have a minimum of one year in customer service, strong communication skills, and the ability to multitask in a fast-paced medical setting. This on-site role offers weekday hours from 8 AM to 5 PM.