Medical Receptionist / Scheduler

X-Ray Associates of New Mexico, PC; Albuquerque (NM); On-site; USD 19,000 - 28,000; Full time

Job summary

X-Ray Associates of New Mexico, PC in Albuquerque, NM is seeking a friendly Patient Service Representative to join our imaging team. You will greet patients, register them, verify demographics and insurance, and help schedule appointments.

This full-time CSR applies HIPAA rules, collects payments, and provides outstanding customer service in a fast-paced medical office. The role supports multiple imaging departments and requires strong data entry and communication skills.

Qualifications

• High School Diploma or GED required.
• Minimum one year of customer service experience.
• Medical office experience preferred.
• Strong computer and data entry skills.
• Excellent communication and organizational abilities.
• Ability to multitask in a fast-paced healthcare environment.
• Professional, courteous, and patient-focused attitude.

Responsibilities

• Verify patient demographics, insurance information, and appointment details.
• Collect co-pays and other patient payments.
• Schedule and reschedule imaging appointments.
• Make appointment reminder and confirmation calls.
• Review exam preparation instructions with patients.
• Answer incoming phone calls and direct callers appropriately.
• Obtain prior authorizations and physician orders as needed.
• Maintain accurate patient records and documentation.
• Assist with report and image management.
• Provide support to imaging departments as needed.
• Ensure compliance with HIPAA and company policies.

Skills

Customer service

Registration & scheduling

HIPAA compliance

Data entry

Communication

Organizational skills

Education

High School Diploma or GED

Tools

EMR/EHR software

Job description

# Medical Receptionist / Scheduler* Full time* Albuquerque, NM* Apply by January 13, 2027X-Ray Associates of New Mexico is seeking a friendly, professional, and detail-oriented Patient Service Representative (CSR) to join our team. The ideal candidate will provide exceptional customer service while assisting patients with registration, scheduling, insurance verification, and payment collection. Greet and register patients upon arrival.The schedule for this position is Monday – Friday from 9:00am – 6:00pm.**Responsibilities*** Verify patient demographics, insurance information, and appointment details.* Collect co-pays and other patient payments.* Schedule and reschedule imaging appointments.* Make appointment reminder and confirmation calls.* Review exam preparation instructions with patients.* Answer incoming phone calls and direct callers appropriately.* Obtain prior authorizations and physician orders as needed.* Maintain accurate patient records and documentation.* Assist with report and image management.* Provide support to various imaging departments as needed.* Ensure compliance with HIPAA and company policies.## Requirements* High School Diploma or GED required.* Minimum one year of customer service experience.* Medical office experience preferred.* Strong computer and data entry skills.* Excellent communication and organizational abilities.* Ability to multitask in a fast-paced healthcare environment.* Professional, courteous, and patient-focused attitude.**Compensation:** 17.00Apply now