Patient Services Coordinator — Medical Scheduler

X-Ray Associates of New Mexico, PC; Alamogordo (NM); Hybrid; USD 48,216,000 - 56,482,000; Full time

Job summary

X-Ray Associates of New Mexico, PC is seeking a friendly, professional Patient Service Representative to join our Alamogordo clinic. You will greet patients, verify demographics and insurance, and handle scheduling and payments with a focus on accuracy and HIPAA compliance.

Responsibilities include appointment coordination, data entry, and patient communications in a fast-paced imaging environment. This full-time role offers stable hours and a patient-centric team atmosphere.

Qualifications

• High School Diploma or GED required.
• Minimum one year of customer service experience.
• Medical office experience preferred.
• Strong computer and data entry skills.
• Excellent communication and organizational abilities.
• Ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Greet and register patients upon arrival.
• Verify patient demographics, insurance information, and appointment details.
• Collect co-pays and other patient payments.
• Schedule and reschedule imaging appointments.
• Make appointment reminder and confirmation calls.
• Review exam preparation instructions with patients.
• Answer incoming phone calls and direct callers appropriately.
• Obtain prior authorizations and physician orders as needed.
• Maintain accurate patient records and documentation.
• Assist with report and image management.
• Provide support to various imaging departments as needed.
• Ensure compliance with HIPAA and company policies.

Skills

Customer service

Communication

Multitasking

Data entry

Education

High School Diploma or GED

Tools

EMR systems

Job description

X-Ray Associates of New Mexico, PC is seeking a friendly, professional Patient Service Representative to join our Alamogordo clinic. You will greet patients, verify demographics and insurance, and handle scheduling and payments with a focus on accuracy and HIPAA compliance.

Responsibilities include appointment coordination, data entry, and patient communications in a fast-paced imaging environment. This full-time role offers stable hours and a patient-centric team atmosphere.