Patient Services Scheduler Fast-Paced EMR & Appointments

Valley Health Partners; United States; Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision

403b Retirement Plan

Paid Time Off

Employee Assistance Program

Tuition Reimbursement

Job summary

Valley Health Partners, located at the Patient Resource Center in Allentown, PA, is seeking a Patient Services Scheduler to coordinate appointments, procedures, and exams for a VHPCHC service line. You will deliver friendly, accurate scheduling support to patients, physicians, and staff while using EMR and scheduling systems.

Excellent communication and data-entry skills are essential. No prior healthcare scheduling experience is required, and bilingual English/Spanish is a plus.

Qualifications

• High School Diploma or GED required.
• Diploma or related field preferred.
• No prior healthcare or scheduling experience required.
• Customer service experience is a plus.

Responsibilities

• Coordinate patient scheduling for appointments, procedures, and exams.
• Provide excellent customer service to patients, physician offices, and staff.
• Assist with scheduling needs and coordination across service lines.
• Flex to float to other locations based on business needs.
• Maintain confidentiality and accurate data entry.

Skills

Communication

Customer Service

EMR Training

Data Entry

Phone Etiquette

Bilingual EN/ES

Confidentiality

MS Office

Education

High School Diploma or GED

Diploma or related field

Tools

EMR Systems

Microsoft Office

Job description

Valley Health Partners, located at the Patient Resource Center in Allentown, PA, is seeking a Patient Services Scheduler to coordinate appointments, procedures, and exams for a VHPCHC service line. You will deliver friendly, accurate scheduling support to patients, physicians, and staff while using EMR and scheduling systems.

Excellent communication and data-entry skills are essential. No prior healthcare scheduling experience is required, and bilingual English/Spanish is a plus.