Patient Services Scheduler

Valley Health Partners; Allentown (Lehigh County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans with great

403b Retirement Plan with generous 회사

Paid Time Off for holidays, vacation,

Employee Assistance Program

Tuition Reimbursement

Job summary

Valley Health Partners seeks a scheduling coordinator at the Patient Resource Center in Allentown, PA. You will coordinate appointments, procedures, and exams for a VHPCHC service line, delivering excellent customer service to patients, physician offices, and staff.

Basic computer skills and the ability to learn scheduling systems/EMR are essential. Education includes a high school diploma or GED; an associate’s degree in business, healthcare administration, public health, or related field is

Qualifications

• Education: High School Diploma or GED required; Associate’s Degreepreferred in related field.
• Experience: No prior healthcare or scheduling experience required; customer service is a plus.

Responsibilities

• Coordinate appointments, procedures, and exams for the service line.
• Provide excellent customer service to patients, physician offices, and staff.
• Learn scheduling systems and EMR; assist with scheduling needs and coordination.
• Floats to other locations as needed; maintain confidentiality and accuracy in data entry.

Skills

Communication

Customer service

EMR systems

Data entry

Confidentiality

Bilingual EN/ES (preferred)

Microsoft Office

Fast-paced environment

Education

High School Diploma or GED

Associate’s Degree in Business/Healthcare Admin/Public Health (preferred)

Tools

EMR

Scheduling software

Microsoft Office

Job description

Patient Resource Center
Allentown, PA 18104, USA

Description

Location: Patient Resource Center, Valley Health Partners, Allentown, PA

Coordinates patient scheduling activities including appointments, procedures, and exams for one VHPCHC service line. Provides excellent customer service while assisting patients, physician offices, and staff with scheduling needs and appointment coordination.

Education:

• High School Diploma or GED required.
• Associate’s Degree in Business, Healthcare Administration, Public Health, or related field, preferred.

Experience:

• No prior healthcare or scheduling experience required.
• Customer service experience is a plus.

Needed Knowledge, Skills, and Abilities:

• Strong communication and customer service skills.
• Ability to learn scheduling systems and electronic medical records (EMR).
• Ability to work in a past-paces environment while handling multiple tasks.
• Attention to detail and accurate data entry skills.
• Bilingual English/Spanish preferred but not required.
• Ability to maintain strict confidentiality.
• Basic computer and Microsoft Office skills.

Performs other related duties as assigned by management.

• Performs other duties as assigned.
• Floats to other locations as assigned based on business needs.
• Choice of medical, dental, and vision plans with great coverage at VERY affordable rates.
• 403b Retirement Plan with generous company match
• Paid Time Off for holidays, vacation, sick & personal days
• Employee Assistance Program
• Tuition Reimbursement

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.