Patient Services Representative Float

Weil Foot & Ankle Institute; San Angelo (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible spending account

Free parking

Health insurance

Health savings account

Paid time off

Job summary

Bay Area Foot Care in Santa Rosa is seeking a full-time Medical Receptionist to join our front desk team. You will be the first contact for patients, handling calls, scheduling, and basic administrative tasks with care and professionalism.

The ideal candidate speaks Spanish, stays organized under pressure, and demonstrates excellent communication and listening skills. Prior medical front office experience is required; in-person work only.

Qualifications

• Experience in a medical front office is required.
• Fluency in Spanish is required for interaction with patients.
• Ability to handle multiple tasks calmly and accurately.

Responsibilities

• Answer a multi-line telephone with a positive attitude.
• Schedule new patient appointments promptly and accurately.
• Schedule follow-up appointments and manage calendars.
• Take messages and ensure timely follow-up with the team.
• Provide superior customer service and assist with front desk duties.

Skills

People skills

Customer service

Spanish fluency

Multitasking

Detail oriented

Education

High school or equivalent

BLS Certification (Preferred)

Tools

EMR software

Medical office software

Job description

About Us

Bay Area Foot Care is among the premier podiatry medical groups in the Bay Area . Our mission is to provide comprehensive foot and ankle care to our patients utilizing the most innovative diagnostic and therapeutic approaches by a knowledgeable and caring staff.

Job Type

Full-time

Position Overview

We are looking for a full-time Medical Receptionist specialist for our Santa Rosa medical office location. This team member is a vital part of BAFC as s/he is nearly always the first contact people have with our practice. The successful candidate will work well with our existing team of professionals to create an environment strong in customer service, organization and responsibility while creating and supporting a smooth operating office.

Primary Responsibilities Include:

• Expertly answer multiple-line telephone with a consistently amazing attitude
• Ensure new patient appointments are scheduled promptly
• Schedule/book follow up patient appointments
• Take messages accurately and ensure follow through
• Provide superior customer service
• Route electronic faxes to the correct team member

Other Duties May Include:

Confirming insurance benefits and deductibles

Use of electronic medical records

Faxing, copying, stocking

Assist the doctors and office medical staff with various duties

Experience And Qualifications:

We are looking for a candidate who:

• works calmly under pressure
• is knowledgeable in switching between tasks and is detail oriented
• is well organized and punctual
• has incredible people and customer service skills
• genuinely enjoys helping others
• is a positive person, skilled in communication and listening
• is responsible and trustworthy
• must speak Spanish fluently
• has professional attire, behavior and language

Prior Medical Front Office Experience REQUIRED

Full-time

Healthcare Setting

• Clinic

Experience

• EMR system: 1 year (Preferred)
• Medical office : 1 year (Preferred)

Benefits

• 401(k)
• Dental insurance
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Paid time off

Education

• High school or equivalent (Preferred)

Experience

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification

• BLS Certification (Preferred)

Work Location

In person