Patient Services Representative

Raleigh Orthopaedic Clinic; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSA/HSA options

Retirement plan with employer contrib.

Job summary

Raleigh Orthopaedic Clinic is seeking a detail-oriented Patient Services Representative at our Raleigh location. You will be the first point of contact for patients, entering patient information into our electronic health record system and verifying insurance coverage to ensure smooth visits.

Applicants should have at least 1 year of medical office experience, strong customer service skills, and the ability to multitask in a fast-paced environment.

Qualifications

• 1 year of experience in a medical office setting is required.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and juggle multiple tasks.
• Ability to build positive working relationships with coworkers, providers, and patients.
• Full benefits including medical, dental, and vision; FSA and HSA options.
• Employer contributions to retirement plan.

Responsibilities

• Greet patients and visitors with warmth and professionalism.
• Accurately collect and input patient information into the electronic health record system.
• Verify insurance coverage and obtain necessary authorizations.
• Handle incoming calls and front desk correspondence.
• Collaborate with clinical and administrative staff to provide outstanding service.

Skills

Attention to detail

Customer service

Multitasking

Interpersonal skills

Medical office experience

Tools

EHR system

Job description

Career Opportunities with Raleigh Orthopaedic Clinic

A great place to work.

Careers At Raleigh Orthopaedic Clinic

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Patient Services Representative - Full-Time Position - Raleigh Location

We’re seeking a detail-oriented and highly personable Patient Services Representative to join our fast-paced medical practice. This role is vital to ensuring a seamless experience for every patient from the moment they walk through our doors.

Key Responsibilities:

• Greet patients and visitors with warmth and professionalism
• Accurately collect and input patient information into the electronic health record system
• Verify insurance coverage and obtain necessary authorizations
• Handle incoming calls and front desk correspondence
• Collaborate with clinical and administrative staff to provide outstanding service

What You Bring:

• Exceptional attention to detail and accuracy
• Commitment to delivering top-tier customer service
• Ability to thrive in a fast-paced environment while juggling multiple tasks
• Ability to build and maintain positive, effective working relationships with co-workers, providers, and patients
• At least 1 year of experience in a medical office setting is required
• Full medical, dental, and vision coverage with FSA and HSA options
• Retirement plan with employer contributions