Patient Services Rep

Ardent Health Services; Pryor Creek (OK); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Health benefits

Job summary

Ardent Health Services is seeking a day shift, full-time Patient Services Representative at Hillcrest Hospital Pryor in Pryor, OK. You will handle patient check-in, verify insurance, collect payments, and support registration and scheduling processes to ensure smooth patient flow.

This role emphasizes a courteous, team-oriented environment with a focus on accurate data entry and adherence to hospital policies. Prior customer service experience is preferred to help deliver quality care.

Qualifications

• High School Diploma or equivalent.
• Customer service experience preferred.

Responsibilities

• Greet patients and visitors and assist them promptly and courteously.
• Verify insurance information and complete registrations.
• Collect payments and enter data into the registration system.
• Support scheduling of physician/provider appointments and manage physician appointment calendars.

Skills

Customer service

Phone etiquette

Data entry

Insurance verification

Education

High School Diploma or equivalent

Job description

Join our team as a day shift, full-time, Elliott Clinic Patient Services Representative in Pryor, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Hillcrest Hospital Pryor is a 48-bed acute care hospital that provides a range of health care services to the community, including ENT, emergency services, general surgery, gastroenterology, cardiology, orthopedics, podiatry, outpatient infusions, radiology, women's services, wound care, 3D mammo and more.
• This multi-faceted position consists of customer service, insurance verifications, registration, payment collection, data entry, and referrals.
• Responsible for ensuing patient flow, medical record availability, completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone calls promptly in a customer friendly manner.
• Collects and verifies accurate patient information and enters data into registration system.
• Receives payments for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• The individual also has the responsibility to uphold the policies and procedures of Hillcrest Healthcare System

Job Requirements:

• High School Diploma or equivalent.

Preferred Job Requirements:

• Customer service.