Patient Experience & Registration Specialist

Patient First; Aberdeen (WA); In loco; USD 27.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted medical treatment

401(k) Retirement Plan

Paid annual leave

Overtime pay

Double time compensation for holidays

Descrizione del lavoro

Patient First is seeking a front desk/service associate at one of our Washington centers. You will assist patients at the kiosk, escort those needing urgent care to the proper area, and handle requests from physicians and nurses with care and speed.

Responsibilities include accurate patient registration, information verification, and clear communication about billing and insurance policies. A high school diploma and clerical experience are preferred, with opportunities for growth and competitive

Competenze

• Essentially 18+ years old and able to work at least 7 hours standing/sitting
• Basic typing skills required
• Minimum one year of clerical experience preferred
• High school graduate or equivalent
• Ability to lift up to 25 pounds
• Excellent written and verbal communication skills
• Willing to work at any center due to staffing needs

Mansioni

• Assist patients using the kiosk prior to registration.
• Escort patients needing emergency care to the treatment area for registration and evaluation.
• Respectfully handle Physician and Nurse requests in a timely manner.
• Explain billing policies to patients as needed.
• Register patients accurately and provide excellent customer service.
• Verify patient demographic, health, pharmacy, and insurance information.
• Answer billing questions and provide itemized statements when requested.
• Process payments and issue receipts for visits and services.

Conoscenze

Customer service

Data entry

Cash handling

Formazione

High school diploma

Strumenti

EMR system

Descrizione del lavoro

Patient First is seeking a front desk/service associate at one of our Washington centers. You will assist patients at the kiosk, escort those needing urgent care to the proper area, and handle requests from physicians and nurses with care and speed.

Responsibilities include accurate patient registration, information verification, and clear communication about billing and insurance policies. A high school diploma and clerical experience are preferred, with opportunities for growth and competitive