Patient Services & Registration Specialist

Medical University Hospital Authority (MUHA); North Carolina; On-site; USD 25,000 - 39,000; Full time

Job summary

Carolina Family Care, Inc. (CFC) is seeking a front desk registrar at West Campus EDS to greet patients, collect payments, and manage registrations with a focus on accuracy and compassionate service.

You will coordinate with the care team, verify insurance, schedule appointments, and ensure the patient experience remains smooth and courteous in a fast-paced environment. Prior EPIC experience preferred, healthcare exposure is a plus.

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service experience preferred.
• Experience with hospital information systems (EPIC) is a plus.

Responsibilities

• Greet patients and families and manage front-desk interactions.
• Schedule appointments by phone or in person to optimize clinic flow.
• Verify and update patient demographics and insurance information.

Skills

Customer service

Medical office

Insurance verification

EPIC system

Pre-registration

Education

High school diploma

Tools

EPIC EHR

Job description

Carolina Family Care, Inc. (CFC) is seeking a front desk registrar at West Campus EDS to greet patients, collect payments, and manage registrations with a focus on accuracy and compassionate service.

You will coordinate with the care team, verify insurance, schedule appointments, and ensure the patient experience remains smooth and courteous in a fast-paced environment. Prior EPIC experience preferred, healthcare exposure is a plus.