Patient Services & Registration Specialist

1012 Lehigh Valley Physician Group - Lehigh; Kutztown (Berks County); On-site; USD 32,000 - 42,000; Full time

Job summary

Lehigh Valley Health Network is seeking an administrative professional to support the Lehigh Valley Physician Group – Lehigh OB/GYN in Kutztown. You will handle daily clerical tasks, greet patients, manage check-ins, and coordinate scheduling and referrals within the LVPG practice.

The role emphasizes accuracy, confidentiality, and customer service excellence to ensure a smooth patient experience and strong team collaboration in a busy clinic environment.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of customer service experience.
• Proficient in computer use and EMR workflows.
• Able to handle cash and maintain accuracy in records.

Responsibilities

• Provide clerical/administrative support for daily practice operations.
• Be the first point of contact for patients and providers.
• Assist with registrations, check-ins, scheduling, and referrals.

Skills

Customer service

Proficient computer skills

EMR workflows

Cash handling

Education

High School Diploma/GED

Tools

EMR software

Job description

Lehigh Valley Health Network is seeking an administrative professional to support the Lehigh Valley Physician Group – Lehigh OB/GYN in Kutztown. You will handle daily clerical tasks, greet patients, manage check-ins, and coordinate scheduling and referrals within the LVPG practice.

The role emphasizes accuracy, confidentiality, and customer service excellence to ensure a smooth patient experience and strong team collaboration in a busy clinic environment.