Patient Services & Records Coordinator

Hamilton Center, Inc.; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Hamilton Center, Inc. seeks a detail-oriented administrative assistant to provide clerical support for daily operations, patient interaction, provider assistance, and records management.

Responsibilities include scheduling, data entry, billing inquiries, and maintaining electronic files. Proficiency in Microsoft Office and strong communication skills are essential to support a compassionate, compliant healthcare environment.

Qualifications

• High School diploma and business education preferred; experience welcome.
• Knowledge of business English, basic math, typing, filing, and record maintenance.
• Good interpersonal and communication skills; data entry proficiency.
• Ability to learn HCI’s EMR system; proficient in Word/Excel; phone etiquette.
• Strong time management, organizational skills, and multitasking ability.
• Willingness to travel to and from work if needed.

Responsibilities

• Perform administrative/clerical duties and routine office procedures.
• Answer phones, route calls, take messages, and assist with inquiries.
• Maintain electronic files, consumer charts, and program records.
• Compile data, complete forms, and assist with funding/certification tasks.
• Utilize computers for email, scheduling, and reporting; manage program data.
• Assist with supplies inventory and billing inquiries.
• Verify insurance information in the EMR; ensure accuracy.
• Support staff across divisions and interact with stakeholders.
• Represent the agency professionally to the public and referrals.
• Participate in trainings and required activities; perform other duties.

Skills

Business English

Basic Mathematics

Typing

Filing

Record maintenance

Reception

Office equipment operation

Time management

Billing procedures

Fiscal management

Education

High School Diploma

Business education

Experience desired

Tools

Microsoft Office

Excel

EMR systems

Job description

Hamilton Center, Inc. seeks a detail-oriented administrative assistant to provide clerical support for daily operations, patient interaction, provider assistance, and records management.

Responsibilities include scheduling, data entry, billing inquiries, and maintaining electronic files. Proficiency in Microsoft Office and strong communication skills are essential to support a compassionate, compliant healthcare environment.