Patient Services Pro - Mammography & Radiology Support

Coastal Women's Healthcare, PA; Scarborough (ME); Presencial; USD 32.000 - 36.000; Jornada completa

Descripción de la vacante

Coastal Women's Healthcare, PA in Scarborough, Maine, is seeking a Patient Services Representative with mammography or radiology experience to join our team. You will support patients and work closely with mammographers to keep daily operations running smoothly.

You'll navigate electronic medical record systems, document patient information, review imaging reports, coordinate scheduling, and assist with billing and administrative tasks. Strong communication and customer service are essential.

Formación

• Experience with electronic medical records (EMR) and radiology systems.
• Strong customer service and communication skills.
• Ability to work with a multidisciplinary team including mammographers and radiology staff.

Responsabilidades

• Navigate multiple EMR platforms to print, scan, and upload medical records.
• Document patient information clearly in the EHR.
• Review imaging reports for accuracy and identify errors.
• Contact outside imaging facilities to obtain prior imaging studies and reports.
• Answer calls and direct inquiries to the appropriate staff.
• Maintain scheduling records and coordinate follow-up appointments.
• Communicate normal test results and ensure proper follow-up care.
• Provide patients with clear preparation instructions for mammography.
• Assist with coding, billing, and other administrative tasks.

Conocimientos

Electronic medical records

Radiology systems

Customer service

Communication

Herramientas

Sectra

PenRad

Descripción del empleo

Coastal Women's Healthcare, PA in Scarborough, Maine, is seeking a Patient Services Representative with mammography or radiology experience to join our team. You will support patients and work closely with mammographers to keep daily operations running smoothly.

You'll navigate electronic medical record systems, document patient information, review imaging reports, coordinate scheduling, and assist with billing and administrative tasks. Strong communication and customer service are essential.