Patient Services & Office Coordinator

WEST MICHIGAN COMMUNITY MENTAL HEALTH SYSTEM; Ludington (MI); On-site; USD 26,000 - 33,000; Full time

Job summary

WEST MICHIGAN COMMUNITY MENTAL HEALTH SYSTEM is seeking a Support Services Representative in Ludington with responsibilities across Baldwin and Hart Offices. Key tasks include scheduling, intake support, data entry, and maintaining a professional front desk.

The role requires a high school diploma or GED and strong organizational, communication, and computer skills. Travel between agency sites is expected as needed.

Qualifications

• High school diploma or GED required.
• Two years office experience in a business or health care setting desired.
• Course work in business subjects preferred.
• Strong secretarial, office management, data, and computer skills.

Responsibilities

• Schedule appointments and direct consumers to WMCMH staff, including BHUC.
• Perform receptionist duties and assist with intake processes.
• Assist with annual paperwork and check-in/check-out tasks.
• Open/close the office; manage office equipment and reception area.
• Enter consumer data in WMCMH modules and handle clinical records tasks.
• Process releases of information and timely correspondence.
• Provide back-up support across all Support Services Representatives.

Skills

Secretarial skills

Office management

Data entry

Computer skills

Customer service

Time management

Communication skills

Multi-tasking

Driver's license

Education

High school diploma or GED

Tools

R3

Job description

WEST MICHIGAN COMMUNITY MENTAL HEALTH SYSTEM is seeking a Support Services Representative in Ludington with responsibilities across Baldwin and Hart Offices. Key tasks include scheduling, intake support, data entry, and maintaining a professional front desk.

The role requires a high school diploma or GED and strong organizational, communication, and computer skills. Travel between agency sites is expected as needed.