Patient Services Office Coordinator

Bozeman Health; Big Sky (MT); On-site; USD 38,000 - 48,000; Full time

Job summary

Bozeman Health is seeking an Office Coordinator to streamline department operations with clerical and administrative support, including patient appointments, phone triage, and registration. You will respond to inquiries and route messages, helping the team maintain efficient workflows in Southwest Montana.

The role emphasizes professional communication, accuracy, and teamwork in a fast-paced healthcare environment.

Qualifications

• Professional demeanor and sound judgment in fast-paced environments.
• Ability to handle confidential information with discretion.
• Strong written and spoken communication skills.
• Ability to learn and adapt to new office software.

Responsibilities

• Primarily serve as the receptionist for the office, greeting patients, visitors, or staff.
• Answers phones, directs calls to appropriate individuals, and prepares messages.
• Patient Appointing
• Copies, sorts, and files records related to office activities, business transactions, and other matters.
• Prints letters, memos, forms, and reports according to written or verbal instructions.
• May sort incoming mail and delivers to appropriate department or individual; processes outgoing mail.
• Performs clerical duties including typing, filing, and completion of simple forms.
• Operates office machines including copiers, scanners, phone and voicemail systems, computers, and other standard office equipment.
• May take on team lead roles to assist with office activities and functions to maintain efficiency and compliance with company policies.
• Other related duties and responsibilities as assigned.

Skills

Interpersonal communication

Verbal and written communication

Problem solving

Education

High School Diploma or Equivalent

Job description

Bozeman Health is seeking an Office Coordinator to streamline department operations with clerical and administrative support, including patient appointments, phone triage, and registration. You will respond to inquiries and route messages, helping the team maintain efficient workflows in Southwest Montana.

The role emphasizes professional communication, accuracy, and teamwork in a fast-paced healthcare environment.