Patient Services & Medical Office Coordinator

ADP, Inc.; Pleasanton (KS); On-site; USD 19,000 - 28,000; Full time

Job summary

ADP, Inc. is seeking a reliable Medical Office Receptionist to greet visitors, answer calls, schedule appointments, and collect information. You will support patient intake, manage insurance data, and coordinate with the clinical team to ensure smooth front-desk operations.

The role requires a high school diploma, basic computer skills, and the ability to handle confidential information. Prior medical-office experience is preferred, and you must pass background checks and comply with safety

Qualifications

• High school diploma or equivalent; medical office experience preferred.
• Must pass KBI, DCF child & adult abuse checks and background checks.
• Reliable insured transportation for work-related travel.

Responsibilities

• Greet visitors upon approach.
• Handle multi-line phone calls, messages, and transfers.
• Schedule patient appointments and collect required information; send documents to patients.
• Receive payments and process insurance information.
• Scan documents and file in electronic health records.
• Review requests for health records.
• Enter patient data into EHR and provider schedules.
• Assist walk-in or crisis patients by contacting crisis team as needed.
• Make appointment reminder calls.
• Verify and update patient reimbursements daily.

Skills

Communication skills

Problem-solving

Organizational skills

Team collaboration

Independent work

Computer proficiency

Customer service

Confidentiality

Education

High school diploma

Tools

Electronic Health Records (EHR)

Word Processing

General Office Equipment

Job description

ADP, Inc. is seeking a reliable Medical Office Receptionist to greet visitors, answer calls, schedule appointments, and collect information. You will support patient intake, manage insurance data, and coordinate with the clinical team to ensure smooth front-desk operations.

The role requires a high school diploma, basic computer skills, and the ability to handle confidential information. Prior medical-office experience is preferred, and you must pass background checks and comply with safety