Efficient Medical Front Desk Specialist

ADP, Inc.; Phoenix (AZ); On-site; USD 26,000 - 32,000; Full time

Job summary

ADP, Inc. is seeking a Medical Front Office Specialist in Phoenix for a full-time, on-site role at All Clinics. You will handle patient registration, check-in/check-out, and copay collection while maintaining accurate demographic and insurance information.

The ideal candidate excels in customer service, detail orientation, and can thrive in a fast-paced clinical setting. EMR experience is preferred (Athena knowledge a plus); MS Office 365 proficiency is required.

Qualifications

• High School Diploma or GED required.
• Minimum 3 years of experience preferred.
• Experience with EMR systems; Athena knowledge a plus.

Responsibilities

• Check in and check out patients.
• Ensure accurate patient/insurance demographics and signed forms.
• Verify insurance cards and patient IDs on file.
• Review and obtain completed Advance Beneficiary Notifications.
• Collect estimated out-of-pocket costs and previous balances.
• Answer incoming calls to the clinic.

Skills

Verbal communication

Written communication

Analytical thinking

Organizational skills

HIPAA knowledge

Medical terminology

Math proficiency

MS Office 365

Education

High School Diploma or GED

Tools

Athena EMR

Job description

ADP, Inc. is seeking a Medical Front Office Specialist in Phoenix for a full-time, on-site role at All Clinics. You will handle patient registration, check-in/check-out, and copay collection while maintaining accurate demographic and insurance information.

The ideal candidate excels in customer service, detail orientation, and can thrive in a fast-paced clinical setting. EMR experience is preferred (Athena knowledge a plus); MS Office 365 proficiency is required.