Patient Services & Medical Office Coordinator

Capital Health (US); Lawrence (KS); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Flexible Spending Account (FSA)

Paid Time-Off Program

Commuter Transit

Commuter Parking

Retirement Savings and Investment Plan

Job summary

Capital Health in Lawrence, KS is seeking a capable front desk/medical office receptionist to help ensure smooth patient flow from arrival to departure. You will oversee registration, check-in/out, and the handling of electronic medical records for efficient office operations.

Experience with EHR and strong communication skills are essential. The role requires a 40-hour work week with attention to privacy policies and patient comfort throughout delays or scheduling changes.

Qualifications

• High School diploma or equivalent.
• Three years related experience in medical office or hospital setting; EHR experience preferred.
• Knowledge of medical terminology, ICD-10 and CPT codes.
• Proficient with Microsoft Office: Word and Outlook.
• Ability to maintain confidentiality and work with physicians.

Responsibilities

• Manage front desk and patient check-in/out processes.
• Coordinate registration and checkout ensuring HIPAA compliance.
• Answer phones and route calls efficiently.
• Process co-pays and resolve billing questions.
• Review patient eligibility and prepare charts.

Skills

Medical terminology

ICD-10 codes

CPT codes

Verbal and written communication

Interpersonal skills

Organizational skills

Education

High School diploma or equivalent

Tools

Electronic Health Records (EHR)

Microsoft Office

Word

Outlook

Job description

Capital Health in Lawrence, KS is seeking a capable front desk/medical office receptionist to help ensure smooth patient flow from arrival to departure. You will oversee registration, check-in/out, and the handling of electronic medical records for efficient office operations.

Experience with EHR and strong communication skills are essential. The role requires a 40-hour work week with attention to privacy policies and patient comfort throughout delays or scheduling changes.