Patient Services Manager - Hospital Dining & Experience

Compass Group, North America; Denver (CO); Presencial; USD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Retirement Plan

Paid Parental Leave

Flexible Time Off

Descripción de la vacante

Morrison Healthcare, a Compass Healthcare company, is seeking a Patient Services Manager for the Charleston, SC area. The role focuses on leading the patient dining team in an acute care hospital, delivering accurate meals with outstanding service.

Relocation assistance is offered, and the position emphasizes hospitality, teamwork, and collaboration with clinical staff to meet dietary needs. Healthcare experience is not required but strong leadership and customer service are essential.

Formación

• Associate degree in food service or related field.
• Bachelor’s degree in food service management or related field.

Responsabilidades

• Lead daily patient dining operations, ensuring meals are accurate, timely, and delivered with excellent service.
• Hire, train, coach, and develop a team focused on creating a positive patient experience.
• Partner with clinical teams to meet patients’ dietary needs, preferences, and prescribed diet requirements.
• Drive patient satisfaction through team engagement, service follow-up, and continuous improvement.
• Maintain food safety, sanitation, confidentiality, and regulatory standards.
• Participate in patient satisfaction initiatives, department meetings, and facility quality improvement programs.

Conocimientos

Hospitality

Customer service

Team leadership

Communication

Problem solving

Educación

Associate degree in food service

Bachelor's degree in food service management

Herramientas

Microsoft Office

Dining tech

Descripción del empleo

Morrison Healthcare, a Compass Healthcare company, is seeking a Patient Services Manager for the Charleston, SC area. The role focuses on leading the patient dining team in an acute care hospital, delivering accurate meals with outstanding service.

Relocation assistance is offered, and the position emphasizes hospitality, teamwork, and collaboration with clinical staff to meet dietary needs. Healthcare experience is not required but strong leadership and customer service are essential.