Patient Services Leader - Hospitality-Driven Manager

Compass Group, North America; Hayward (CA); Presencial; USD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Shopping Program

Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Descripción de la vacante

Morrison Healthcare in Charleston, SC is seeking a Patient Services Manager to lead our patient dining operations in an acute care hospital. You will oversee daily service, hire and coach a hospitality-focused team, and partner with clinical staff to meet dietary needs.

Relocation assistance is offered; healthcare hospitality background and strong customer service are key. This role offers growth potential and a pathway to broader leadership within Morrison Healthcare.

Formación

• Hospitality and customer service leadership experience required.
• Food service management experience preferred in hospitality settings.
• Associate degree plus 1 year experience in food service, or B.S. in relevant field.
• Excellent communication, organization, and problem-solving skills.
• Proficiency with Microsoft Office and patient dining technology.
• ServSafe certification desirable; CDM, DTR, or RD credentials a plus.

Responsabilidades

• Lead daily patient dining operations, ensuring meals are accurate, timely, and delivered with excellent service.
• Hire, train, coach, and develop a team focused on creating a positive patient experience.
• Partner with clinical teams to meet patients’ dietary needs, preferences, and prescribed diet requirements.
• Drive patient satisfaction through team engagement, service follow-up, and continuous improvement.
• Maintain food safety, sanitation, confidentiality, and regulatory standards.
• Participate in patient satisfaction initiatives, department meetings, and facility quality improvement programs.

Conocimientos

Hospitality leadership

Customer service

Team leadership

Communication

Problem-solving

Microsoft Office

Educación

Associate degree in food service or related field

Bachelor’s degree in food service management or related field

Herramientas

ServSafe

Food service management software

Descripción del empleo

Morrison Healthcare in Charleston, SC is seeking a Patient Services Manager to lead our patient dining operations in an acute care hospital. You will oversee daily service, hire and coach a hospitality-focused team, and partner with clinical staff to meet dietary needs.

Relocation assistance is offered; healthcare hospitality background and strong customer service are key. This role offers growth potential and a pathway to broader leadership within Morrison Healthcare.